How to Protect Yourself from Phishing, Vishing & Everything in Between |


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What Happens When the Same Old Scam Meets New Technology? Con artistry is nothing new. Even the Garden of Eden featured one of the world’s first successful con artists. But throughout history, they’ve taken on many different forms. Today’s con artist looks less like the serpent and more like your next door neighbor. So what is any human to do? For years, “if it sounds too good to be true, it probably is,” was a good enough mantra to keep […]

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Sorry Automation, Humans Are Far From Obsolete |


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Several months ago I dropped my car keys in the Delaware River. It was a learning experience, but not just because of what it taught me about bathing suits. Sure, one should never swim with car keys in a bathing suit without zippered pockets. In fact, one should probably never swim with car keys at all. But when those keys do wind up at the bottom of the river, who will you call on? In my case, it was Uber. […]

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Evolution of an Icon |


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In my technological travels, I recently came across a computer screen with at least 4 different desktop icons for the same software program. The software was Intuit’s popular Turbotax product, and each icon represented a different year’s version. While gazing at these icons side-by-side, I couldn’t help but notice the progression of the design over time. Technology may be my focus, but I can also be a sucker for aesthetics. All of this got me thinking about how technology, like […]

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Sextortion Ransomware – A New Tactic in Fake Tech Support Scams? |


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Have you ever received a random phone call from a person with a foreign accent who claims there is something wrong with your computer and then offers to diagnose or fix it? If so, the odds are you were experiencing an epidemic now known as the “fake tech support” scam. The scam’s ultimate goal is to get the victim to purchase an expensive but completely useless technical support plan to fix phony issues. Though this scam has been around for […]

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Keeping Your Private Nude Photos Private |


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It’s a subject most people don’t discuss openly, but taking nude photos or selfies is an extremely common practice today – especially among millennials. In a 2014 online survey of young women by Cosmopolitan.com, around 90% of those surveyed said they took nude photos of themselves at one time or another. But are they taking steps to secure these highly sensitive photos and ensure they don’t get into the wrong hands? Unfortunately, the answer seems to be no. There are […]

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What The Internet Privacy Repeal Means for You |


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In the last several weeks, the US House of Representatives voted to roll back new FCC regulations designed to safeguard consumer privacy online. The regulations were due to take effect by the end of this year, and would have required Internet Service Providers (ISPs) to get their customers’ consent before sharing or selling any “sensitive” personal information. So what does this mean for most Internet users? Perhaps not as much as you might think. Popular internet websites like Google and […]

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What is AOL Desktop Gold and Do I Need It? |


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Mention AOL these days and you’ll usually hear some strong feelings in response. Sometimes you’ll hear a sense of nostalgia. Other times you’ll hear some combination of mockery and shock that it still exists. But for so many of our clients, AOL continues to be an essential and user-friendly pathway to the technological world. The most important aspect of that has always been the AOL Desktop software. For years it’s provided a consistent screen interface and an alternative to the […]

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