Monthly Archives: November 2018

Smartbyte Wireless Issues On New Dell Computers |


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Over the last 6-12 months, many of our clients who purchased new Dell desktop and laptop computers have been experiencing mysterious wireless internet issues right out of the box. Speed tests have revealed that in these cases the Internet speed is 60-80% slower than expected, and the wireless connection also seems unstable or sporadic. However, because Wi-Fi performance can fluctuate for many reasons, such as interference, signal type and distance from the router, a brand-new computer or its software is […]

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Still Here For All Your Technology Needs During COVID-19

Due to the coronavirus, we have suspended all on-site appointments until further notice. However, using a combination of video conferencing and screen sharing, we are able to safely and efficiently assist you with the majority of issues we would normally assist with on location. For remote sessions we have just a half hour minimum billable time instead of 1 hour. We know that everything is pretty fluid right now, so we have also temporarily suspended all appointment cancellation fees. For more information or to schedule a session, please call us at 212-734-2225. Thank you for your support and loyalty, and stay safe!