Category Archives: Uncategorized

Avoiding Unexpected Cell Phone Fees When Traveling Abroad |


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Tips From Matthew Nadelson & Sarah Wordbot Traveling abroad is an exciting experience, but you may find yourself with a nasty surprise when you return home if you’re not careful. Cell phone bills can skyrocket when you use your phone while traveling overseas due to roaming charges and other fees. Fortunately, there are a few steps you can take to avoid extra fees on your cell phone when traveling internationally. First, make sure you understand the international roaming policies of […]

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Small Printers, Big Problems |


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The Dilemma We are often asked to recommend an outstanding, sleek, and small printer for home use. After years of trying, it’s safe to say we still haven’t found one. Printer Mechanics To understand why this dilemma is so challenging to solve, we have to take a step back and look at the general mechanics of printer hardware. For the vast majority of people, there are two types of printers to choose from – laser printers and inkjet printers. Laser printers […]

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Save Big With Budget-Friendly Tech For Your Small Business |


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Guest Post by Gloria Martinez of WomenLed.org Your small business probably has a small budget to match, but don’t let a cash crunch trouble your technology. There are plenty of ways to save money while still providing your customers and employees with the streamlined experience they have come to expect. Things like security cameras, human resources software, and chatbots are not the way of the future — they are common tools today. Keep reading for information on how to spend low […]

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Smartbyte Wireless Issues On New Dell Computers |


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Over the last 6-12 months, many of our clients who purchased new Dell desktop and laptop computers have been experiencing mysterious wireless internet issues right out of the box. Speed tests have revealed that in these cases the Internet speed is 60-80% slower than expected, and the wireless connection also seems unstable or sporadic. However, because Wi-Fi performance can fluctuate for many reasons, such as interference, signal type and distance from the router, a brand-new computer or its software is […]

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Sorry Automation, Humans Are Far From Obsolete |


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Several months ago I dropped my car keys in the Delaware River. It was a learning experience, but not just because of what it taught me about bathing suits. Sure, one should never swim with car keys in a bathing suit without zippered pockets. In fact, one should probably never swim with car keys at all. But when those keys do wind up at the bottom of the river, who will you call on? In my case, it was Uber. […]

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Evolution of an Icon |


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In my technological travels, I recently came across a computer screen with at least 4 different desktop icons for the same software program. The software was Intuit’s popular Turbotax product, and each icon represented a different year’s version. While gazing at these icons side-by-side, I couldn’t help but notice the progression of the design over time. Technology may be my focus, but I can also be a sucker for aesthetics. All of this got me thinking about how technology, like […]

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Still Here For All Your Technology Needs During COVID-19

Due to the coronavirus, we have suspended all on-site appointments until further notice. However, using a combination of video conferencing and screen sharing, we are able to safely and efficiently assist you with the majority of issues we would normally assist with on location. For remote sessions we have just a half hour minimum billable time instead of 1 hour. We know that everything is pretty fluid right now, so we have also temporarily suspended all appointment cancellation fees. For more information or to schedule a session, please call us at 212-734-2225. Thank you for your support and loyalty, and stay safe!